Chaos Wrangling Services
Where Are You
Right Now?
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Solution: The SOS Session - Triage for Your Chaos
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Solution: The Deep Dive - Where We Rope, Tie & Diagnose Your Chaos
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Solution: The Full Roundup - Process Redesign & Implementation
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Solution: The Long Haul - Ongoing Advisory & Support
"I'm drowning and need help yesterday."
The SOS Session: Triage for Your Chaos
Timeline: 1-2 weeks
Investment: $1,500–$2,500
With Website Audit: $2,000–$3,000
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You've got one specific dumpster fire that needs to be put out NOW.
You're too close to the problem and need someone to say the thing everyone’s thinking—but won’t say.
You want rapid clarity on what’s actually broken versus what you think is broken.
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90 laser-focused minutes digging until we hit the root of the problem—asking the annoying questions nobody else will. Within 48 hours, you get a no-BS action plan with 3-5 concrete steps you can implement right away.
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Clarity on what’s actually broken (spoiler: it’s usually not what you think)
A tactical plan you can start implementing this week
Confidence you’re fixing the right problem—no more spinning your wheels
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Website Operational Audit (+$500)
Site speed, mobile functionality, booking/payment systems, SEO basics—ranked by impact
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✓ Clarity on what's actually broken (spoiler: it's usually not what you think)
✓ A tactical plan you can start implementing this week
✓ Confidence that you're fixing the right problem—no more spinning your wheels
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"We keep missing deadlines and honestly have no idea why."
"Our team is stuck in Groundhog Day with the same mistakes on repeat."
"I know I need to hire someone, but I have no clue what that someone should actually do."
"I need to understand what's actually broken."
The Deep Dive: Where We Rope, Tie & Diagnose Your Chaos
Timeline: 4-6 weeks
Investment: $5,000-$8,000
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You’re playing whack-a-mole with symptoms instead of finding the actual problem.
Your fixes are duct tape on a dam—not a long-term strategy.
You need a roadmap with both quick wins (30 days) and strategic fixes (6–12 months).
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Over 4–6 weeks, we go full detective on your operations—shadowing workflows, interviewing your team (they’ll tell me what they’d never say in a staff meeting), and finding where time and money sneak out the back door. You get a comprehensive audit report naming your top 5 bottlenecks plus a 30–60–90 day roadmap to wrangle them—permanently.
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Kickoff: Discovery & Alignment Session (2 hours)
Audit (4 weeks): Process mapping (2–4 workflows), team interviews (3–5), documentation gaps, KPI baseline
Systems review: Website, CRM, automation
Deliverables: Diagnostic Report (12–15 pages) + 30–60–90 roadmap (top 5 bottlenecks, root causes, risks/controls, digital roadmap, resources + ROI)
Wrap + support: Findings presentation (60 minutes) + 1 week Email/Slack
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✓ Clear diagnosis of what’s broken and why (the real why)
✓ Quick wins you can implement in 30 days
✓ A 6–12 month roadmap that’s actually doable
✓ ROI: Clients typically identify $15K–$50K in annual savings
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"You're spending 15 hours/week on tasks a $20/month tool could automate."
"Nobody knows who owns what, so everything's falling through the cracks."
"Your process has 7 unnecessary steps because 'that's how we've always done it.'"
"You need a part-time coordinator, not a full-time manager (we'll write the job description)."
"I'm ready to fix this for real."
The Full Roundup: Process Redesign & Implementation
Timeline: 6-10 weeks
Investment: $12,000-$18,000
With Website Work: $14,000-$23,000
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You’re done with duct tape solutions—you want systems that actually work.
Your operations are the bottleneck keeping you from scaling.
You want to delegate, but there’s nothing documented enough to hand off.
You know what’s broken—you just need someone to actually fix it.
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We start with a full operational audit, then actually build the fix—no “here’s a report, good luck” situation. We redesign workflows, document everything so it’s usable, define who does what (RACI mapping), and train your team hands-on. We run a 2–3 week pilot, then support you through full rollout.
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Phase 1: Discovery & Audit (Weeks 1-2) – Full operational audit, diagnostic report, findings presentation
Phase 2: Redesign & Documentation (Weeks 3-5) – Co-design workshops, redesigned workflows (Lean/Six Sigma), RACI mapping, SOPs for 3-5 core processes, checklists, templates, role definitions, training materials
Phase 3: Pilot Testing (Weeks 6-7) – Controlled pilot with performance monitoring and feedback iteration
Phase 4: Training & Rollout (Weeks 8-9) – Hands-on team training and 2 weeks of rollout support with daily/weekly check-ins
Phase 5: Stabilization (Week 10+) – 2 weeks post-launch support, 30-day performance review, refinement recommendations
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Website Implementation Package (+$3,000–$5,000): Redesign/rebuild OR optimization + automation (booking, payments, CRM integration)
Extended Support (+$1,500/month): Months 2-3 post-launch with monthly check-ins
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Operations you can actually delegate and trust.
Documented processes that survive turnover.
Real improvements: 20–30% faster fulfillment, 95%+ accuracy, founder time reduced 50–75%.
A foundation that scales.
ROI: $15K investment saving 20 hours/week = $52K/year in recovered time.
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Founder went from 24 hours/week on operations to 8 hours/week.
Cut fulfillment time from 3-4 to 1-2 days.
Team actually knows who owns what (no more “I thought you were doing that”).
The Long Haul: Ongoing Advisory & Support
Timeline: Ongoing (we’re in this together)
Investment: $2,500–$5,000/month retainer OR $200–$300/hour as-needed
With Website Maintenance: $2,650–$5,300/month
"I need someone in my corner as I scale."
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You’ve built solid operations but need strategic guidance as you scale.
You want someone to call when things go sideways at 4 p.m. on a Friday.
You need a fractional COO without the $120K+ salary commitment.
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Think of this as your fractional COO-lite—someone who’s seen your exact problems before. You get regular access for strategic planning, troubleshooting, process tweaks, and team coaching, so you can make better calls with less drama as you grow.
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Monthly Strategy Session (90 minutes): Strategic planning, process optimization, scaling roadmap adjustments, hiring strategy, vendor evaluation.
Ongoing Access (email/Slack, 48-hour response / 4-hour urgent).
Monthly Deliverables: Performance dashboard review, one ad hoc analysis/memo, process documentation updates.
Quarterly Business Review (2 hours): Performance assessment, priorities alignment, 90-day roadmap refinement.
Priority Support for operational fires.
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Website Maintenance Retainer (+$150–$300/month)
Monthly updates, security patches, performance monitoring, content changes (2 hours/month), priority support.
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$200–$300/hour (1-hour minimum, booked as needed)
Perfect for: Urgent troubleshooting, hiring support, vendor evaluation, process spot-checks, strategic consulting.
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✓ Proactive problem prevention
✓ Strategic guidance from someone who's seen this before
✓ Faster decision-making and operational confidence
✓ ROI: Avoiding one $25K hiring mistake pays for 6+ months of support
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"We're launching a new product line—how do we handle fulfillment without chaos?"
"I'm hiring an ops manager—help me write the job description and not screw up the interviews."
"Our inventory system is held together with prayers—what should we switch to?"
"We just landed a huge wholesale order—how do we not implode trying to fulfill it?"
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Businesses that have already worked with me.
Founders wanting ongoing partnership.
Companies in active growth mode.
Businesses with solid foundations needing scaling guidance.
Not Sure Where to Start?
Or feeling like none of the tiers quite fit? Totally fair. Choosing the right support can feel like staring at seed packets with no planting guide, and not every business thrives in cookie-cutter conditions.
Book a quick 15-minute chat, tell me what’s going on, and I’ll ask a few pointed questions to figure out what will actually take root in your business—whether that’s the right tier, a custom mix, or letting things percolate a little longer. No pressure, no sales pitch—just straight talk.