Chaos Wrangling Services

Where Are You
Right Now?

Not sure what you need? Book a free 15-minute chat and we'll help you figure it out.
Not sure what you need? Book a free 15-minute chat and we'll help you figure it out.

  • Solution: The SOS Session - Triage for Your Chaos

  • Solution: The Deep Dive - Where We Rope, Tie & Diagnose Your Chaos

  • Solution: The Full Roundup - Process Redesign & Implementation

  • Solution: The Long Haul - Ongoing Advisory & Support

  • Solution: The Homestead - Stake Your Claim Online

  • Solution: The Storefront - Open for Business

  • Solution: The Full Spread - A Website Built to Scale

Your business is running.

It's just running you.

When the chaos is louder than the growth, it's time to wrangle it. We dig into what's actually broken — not what you think is broken — and build the systems, processes, and clarity to get your operations out of your way and back on your side.

Clear pathway to business growth through operations consulting and process optimization.

"I'm drowning and need help yesterday."

The SOS Session: Triage for Your Chaos
Timeline: 1-2 weeks
Investment: $1,500–$2,500
With Website Audit: $2,000–$3,000

    • You've got one specific dumpster fire that needs to be put out NOW.

    • You're too close to the problem and need someone to say the thing everyone's thinking but won't say.

    • You want rapid clarity on what's actually broken versus what you think is broken.

  • 90 laser-focused minutes digging until we hit the root of the problem—asking the annoying questions nobody else will. Within 48 hours, you get a no-BS action plan with 3–5 concrete steps you can implement right away.

    • Pre-engagement diagnostic

    • 90-minute Operational Triage Session (Zoom or in-person)

    • Root cause analysis (5 Whys framework)

    • Priority matrix mapping

    • SOS Action Plan (with 3–5 prioritized recommendations, 30-day timeline, and resource requirements)

    • Implementation Checkpoint Call (30 minutes, 2 weeks later)

  • Website Operational Audit (+$500): Site speed, mobile functionality, booking/payment systems, SEO basics—ranked by impact

    • ✓ Clarity on what's actually broken (spoiler: it's usually not what you think)

    • ✓ A tactical plan you can start implementing this week

    • ✓ Confidence that you're fixing the right problem—no more spinning your wheels

    • "We keep missing deadlines and honestly have no idea why."

    • "Our team is stuck in Groundhog Day with the same mistakes on repeat."

    • "I know I need to hire someone, but I have no clue what that someone should actually do."

Small business growth and sustainable operations management by Chaos Wrangler.

"I need to understand what's actually broken."

The Deep Dive: Where We Rope, Tie & Diagnose Your Chaos
Timeline: 4-6 weeks
Investment: $5,000-$8,000

    • You're playing whack-a-mole with symptoms instead of finding the actual problem.

    • Your fixes are duct tape on a dam—not a long-term strategy.

    • You need a roadmap with both quick wins (30 days) and strategic fixes (6–12 months).

  • 4–6 weeks going full detective on your operations—shadowing workflows, interviewing your team (they'll tell me what they'd never say in a staff meeting), and finding where time and money sneak out the back door.

    You get a comprehensive audit report naming your top 5 bottlenecks and a 30-60-90 day roadmap to wrangle them—permanently.

    • Kickoff: Discovery & Alignment Session (2 hours)

    • Audit (4 weeks): Process mapping (2–4 workflows), team interviews (3–5), documentation gaps, KPI baseline

    • Systems review: Website, CRM, automation

    • Deliverables: Diagnostic Report (12–15 pages) + 30–60–90 roadmap (top 5 bottlenecks, root causes, risks/controls, digital roadmap, resources + ROI)

    • Wrap + support: Findings presentation (60 minutes) + 1 week Email/Slack

    • ✓ Clear diagnosis of what's broken and why (the real why)

    • ✓ Quick wins you can implement in 30 days

    • ✓ A 6–12 month roadmap that's actually doable

    • ✓ ROI: Clients typically identify $15K–$50K in annual savings

    • "You're spending 15 hours/week on tasks a $20/month tool could automate."

    • "Nobody knows who owns what, so everything's falling through the cracks."

    • "Your process has 7 unnecessary steps because 'that's how we've always done it.'"

    • "You need a part-time coordinator, not a full-time manager (we'll write the job description)."

Founder's journey to streamlined operations and scalable business systems success.

"I'm ready to fix this for real."

The Full Roundup: Process Redesign & Implementation
Timeline: 6-10 weeks
Investment: $12,000-$18,000
With Website Work: $14,000-$23,000

    • You're done with duct tape solutions—you want systems that actually work.

    • Your operations are the bottleneck keeping you from scaling.

    • You want to delegate, but there's nothing documented enough to hand off.

    • You know what's broken—you just need someone to actually fix it.

    • We start with a full operational audit, then actually build the fix—no "here's a report, good luck" situation.

    • We redesign workflows, document everything so it's actually usable, define who does what (RACI mapping), and train your team hands-on.

    • We run a 2–3 week pilot, then support you through full rollout.

    • Phase 1: Discovery & Audit (Weeks 1-2) – Full operational audit, diagnostic report, findings presentation

    • Phase 2: Redesign & Documentation (Weeks 3-5) – Co-design workshops, redesigned workflows (Lean/Six Sigma), RACI mapping, SOPs for 3-5 core processes, checklists, templates, role definitions, training materials

    • Phase 3: Pilot Testing (Weeks 6-7) – Controlled pilot with performance monitoring and feedback iteration

    • Phase 4: Training & Rollout (Weeks 8-9) – Hands-on team training and 2 weeks of rollout support with daily/weekly check-ins

    • Phase 5: Stabilization (Week 10+) – 2 weeks post-launch support, 30-day performance review, refinement recommendations

    • Website Implementation Package (+$3,000–$5,000): Redesign/rebuild OR optimization + automation (booking, payments, CRM integration)

    • Extended Support (+$1,500/month): Months 2-3 post-launch with monthly check-ins

    • ✓ Operations you can actually delegate and trust

    • ✓ Documented processes that survive turnover

    • ✓ Real improvements:

      • 20–30% faster fulfillment

      • 95%+ accuracy

      • founder time reduced 50–75%

    • ✓ A foundation that scales

    • ✓ ROI: $15K investment saving 20 hours/week = $52K/year in recovered time

    • "Founder went from 30 hours/week on operations to 8 hours/week."

    • "Fulfillment time cut in half: 3–4 days down to 1–2 days."

    • "Team actually knows who owns what (no more 'I thought you were doing that')."

Navigate business complexity with expert operations consulting for founder-led companies.

"I need someone in my corner as I scale."

The Long Haul: Ongoing Advisory & Support
Timeline: Ongoing (we’re in this together)
Investment: $2,500–$5,000/month retainer OR $200–$300/hour as-needed
With Website Maintenance: $2,650–$5,300/month

    • You've built solid operations but need strategic guidance as you scale.

    • You want someone to call when things go sideways at 4 p.m. on a Friday.

    • You need a fractional COO without the $120K+ salary commitment.

  • Think of this as your fractional COO-lite—someone who's seen your exact problems before.

    You get regular access for strategic planning, troubleshooting, process tweaks, and team coaching. I help you avoid expensive mistakes, spot problems before they explode, and keep operations aligned with growth.

    • Monthly Strategy Session (90 minutes): Strategic planning, process optimization, scaling roadmap adjustments, hiring strategy, vendor evaluation

    • Ongoing Access (email/Slack, 48-hour response / 4-hour urgent)

    • Monthly Deliverables: Performance dashboard review, one ad hoc analysis/memo, process documentation updates

    • Quarterly Business Review (2 hours): Performance assessment, priorities alignment, 90-day roadmap refinement

    • Priority Support for operational fires

  • Website Maintenance Retainer (+$150–$300/month)

    • Monthly updates, security patches, performance monitoring, content changes (2 hours/month), priority support.

  • $200–$300/hour (1-hour minimum, booked as needed)

    Perfect for: Urgent troubleshooting, hiring support, vendor evaluation, process spot-checks, strategic consulting.

    • ✓ Proactive problem prevention

    • ✓ Strategic guidance from someone who's seen this before

    • ✓ Faster decision-making and operational confidence

    • ✓ ROI: Avoiding one $25K hiring mistake pays for 6+ months of support

    • "We're launching a new product line—how do we handle fulfillment without chaos?"

    • "I'm hiring an ops manager—help me write the job description and not screw up the interviews."

    • "Our inventory system is held together with prayers—what should we switch to?"

    • "We just landed a huge wholesale order—how do we not implode trying to fulfill it?"

    • Businesses that have already worked with me

    • Founders wanting ongoing partnership

    • Companies in active growth mode

    • Businesses with solid foundations needing strategic scaling guidance

Your work is good.

Your website should say so.

Whether you need a clean digital home base or a full-on storefront built to sell while you sleep, we build websites that actually do their job — no bloated agency process, no "we'll fix that later." Just a site you're proud to send people to.

Winding Midwest country road at golden hour representing clarity and direction in small business consulting.

"I need a website. Like, yesterday."

The Homestead: Stake Your Claim Online
Timeline: 1-2 weeks
Investment: $800–$1,500

    • You're still sending people to your Instagram page and calling it a "website".

    • You've been meaning to get online for months but keep putting it off because it feels overwhelming.

    • You need something clean, professional, and live — without six rounds of "what if we tried a different font?"

  • We skip the fluff and build you a sharp, no-nonsense digital home base on Squarespace — fast.

    You bring the logo, the photos, and a rough idea of what you do. We handle the rest: layout, copy placement, mobile optimization, and making sure Google can actually find you.

    In under two weeks, you've got a real website you're not embarrassed to hand out at a networking event.

    • Pre-build intake form + 30-minute kickoff call

    • Squarespace template selection and setup

    • Up to 5 pages (Home, About, Services/Products, Contact, + one of your choice)

    • Brand styling applied (colors, fonts, logo integration)

    • Mobile optimization

    • Contact form setup

    • Basic SEO (meta titles, descriptions, image alt text)

    • 1 round of revisions

    • 30-minute "What's Next" handoff call — walk you through your new site and map out where to grow from here

    • ✓ A website you're proud to send people to

    • ✓ A platform you can actually update yourself without calling anyone

    • ✓ Clarity on what your next digital move should be — no guesswork

    • "I've been in business two years and I'm still just a Facebook page."

    • "Someone asked for my website at a market and I panicked and gave them my email."

    • "I just need something up. I don't need perfect — I need done."

Organized Farmer's Market produce crate representing fresh, structured solutions for small business owners.

"I need people to actually find me — and buy from me."

The Storefront: Open for Business
Timeline: 2-3 weeks
Investment: $1,800-$3,000

    • You're selling something — products, services, bookings — and your current setup is making it harder than it needs to be

    • Customers are dropping off before they hit checkout and you have no idea why

    • You want a site that works as hard as you do, not one you have to apologize for

  • This isn't just a pretty website — it's a working one. We dig into what you're actually selling, who's buying it, and what's getting in the way. Then we build a website designed around your customer's journey from landing page to purchase. Your shop gets set up properly: product listings, checkout flow, shipping rules, the works. No duct tape, no "we'll fix that later."

    • Pre-build intake form + 60-minute strategy kickoff call

    • Squarespace template selection with semi-custom design

    • Up to 8 pages including full e-commerce store setup (product listings, collections, checkout, shipping rules)

    • Brand styling alignment (logo, typography, color palette, imagery guidance)

    • Google Analytics integration

    • SEO optimization across all pages

    • Email signup integration

    • 2 rounds of revisions

    • 60-minute "What's Next" handoff call — site walkthrough, growth opportunities mapped, and a straight-talk conversation about what your operations need to support your online presence

  • Website Operational Audit (+$500) — site speed, mobile functionality, checkout flow, booking/payment systems, and SEO ranked by impact

    • ✓ A site your customers can actually navigate — and buy from

    • ✓ E-commerce that's set up right the first time (not the third)

    • ✓ A clear picture of where your digital ops need to grow alongside your business

    • "People tell me they tried to order and gave up halfway through checkout."

    • "My product photos are great but nobody's buying — something's broken and I can't figure out what."

    • "I'm doing markets every weekend. I need my website to sell while I'm busy selling in person."

    • "I have a site but I built it myself at midnight and honestly, it shows."

Person sitting on a rock with legs extended, wearing hiking boots and jeans, overlooking a scenic mountain landscape with trees, shrubs, and clouds in the background.

"I want a website that does the work so I don’t have to."

The Full Spread: A Website Built to Scale
Timeline: 4-6 weeks
Investment: $3,200-$5,000

    • You're done with "good enough" — you want a website that positions you exactly where you want to be.

    • You need your site to handle bookings, payments, and customer communication without you babysitting it.

    • You're growing, and your current website is already a bottleneck.

  • We start with strategy before we touch a single template. We map your customer journey, clarify your positioning, and build a site that does more than look good — it converts, automates, and scales with you.

    Full custom design direction, advanced e-commerce or booking setup, email marketing integration, and a site built to hand off cleanly to your team(or to just run itself).

    Then we make sure you actually know how to use it — because the fanciest site in the world is useless if it lives in a tab you're afraid to open.

    • Pre-build intake + 90-minute brand and strategy session

    • Fully custom design direction (no cookie-cutter templates)

    • Up to 10 pages with advanced layout design

    • Full e-commerce setup: product collections, discount codes, inventory management, abandoned cart, shipping rules

    • OR advanced booking/scheduling system setup (Acuity, Squarespace Scheduling)

    • Email marketing integration and welcome sequence setup (Mailchimp, Klaviyo, Flodesk)

    • Advanced SEO (schema markup, site speed optimization, keyword targeting)

    • 3 rounds of revisions

    • 30-day post-launch support (bug fixes, tweaks, and one content update pass)

    • 90-minute "What's Next" handoff call — full site training, operations alignment review, and a frank conversation about whether your back-end operations can actually supportthe front-end experience you just built

    • Website Maintenance Retainer (+$150–$300/month): Monthly updates, performance monitoring, content changes (2 hours/month), priority support

    • Extended Launch Support (+$500): Two additional weeks of post-launch check-ins and on-call support during your rollout

    • ✓ A website that's a strategic asset, not just a digital brochure

    • ✓ Automation that handles the grunt work — bookings, payments, follow-ups

    • ✓ A site your team can actually manage without needing a developer on speed dial

    • ✓ Honest insight into whether your operations are ready to handle the traffic you're about to get

    • "We redesigned our site ourselves three times. It still doesn't feel right and we don't know why."

    • "Our booking system, payment processor, and email list are three different tools that don't talk to each other."

    • "We're about to run a big campaign and I'm genuinely nervous our website can't handle it."

    • "I want to hand off website management to someone on my team — but right now only I know how any of it works."

Not Sure Where to Start?

Or feeling like none of the tiers quite fit? Totally fair. Choosing the right support can feel like staring at seed packets with no planting guide, and not every business thrives in cookie-cutter conditions.

Book a quick 15-minute chat, tell me what’s going on, and I’ll ask a few pointed questions to figure out what will actually take root in your business—whether that’s the right tier, a custom mix, or letting things percolate a little longer. No pressure, no sales pitch—just straight talk.