Frequently Asked Questions

Farm roots and operational foundations for The Wiley Haase operations consulting business.
  • Operations consulting digs into what's actually broken in your business — bottlenecks, workflow gaps, founder dependency, fulfillment chaos — and builds systems that scale. If you're putting out the same fires every week, it's right for you.

    We bring Fortune 500 operational muscle to small businesses without the corporate bloat or a $120K+ salary commitment.

  • Depends on what you need.

    The SOS Session (rapid triage) runs $1,500–$2,500. A full Deep Dive audit is $5,000–$8,000. Process redesign and implementation is $12,000–$18,000.

    Ongoing fractional COO support is $2,500–$5,000/month or $200–$300/hour.

    Most clients find $15K–$50K in annual savings and win back half their week.

  • Quick wins in 30 days. Full transformation in 6–10 weeks.

    Book an SOS Session and you'll have a concrete action plan within 48 hours — ready to implement immediately.

  • Workflow bottlenecks, unclear ownership, repetitive mistakes, over-reliance on the founder,fulfillment delays, and undocumented processes.

    Real outcomes: 20–30% faster fulfillment, 95%+ accuracy, and founders going from 30 hours/week on operations to 8.

  • 90 minutes of focused triage — Virtual or in-person. We dig to the root of your mess, map priorities, and deliver a no-BS action plan with 3–5 concrete steps within 48 hours.

    Includes a 30-minute check-in two weeks later.

    Investment: $1,500–$2,500.

  • Especially then. Solid systems early prevent chaos from derailing your growth before it starts.

    The SOS Session is built for exactly this — fast clarity, low commitment, immediate value.

Got Questions About Operations Consulting?

Here's what small business owners ask us most—straight answers, no fluff.

Clear pathway through operational complexity showing structured approach to business transformation.

Not Sure Where Your Website Fits In?

Whether you need a site built from scratch or a back-end that can actually support it — here's what you need to know.

  • Yes. Full stop. Social media is rented land — the algorithm shifts, the platform goes down, and you own none of it. A website is yours: your URL, your store, your customer list, your credibility.

    75% of consumers judge a business's legitimacy based on its website before they ever reach out.

  • We build websites for small and independent businesses.

    Three tiers: The Homestead ($800–$1,500) for a clean launch site. The Storefront ($1,800–$3,000) for full e-commerce, and The Full Spread ($3,200–$5,000) for a fully custom, strategically built site with automation baked in.

    Every build includes a handoff call so you actually know how to use what we built.

  • The Homestead: 1–2 weeks.

    The Storefront: 2–3 weeks.

    The Full Spread: 4–6 weeks.

    Timeline starts the day you deliver your content — logo, photos, copy. The kickoff call covers exactly what we need from you.

  • That's the whole point. Every handoff includes a walkthrough — 30 to 90 minutes depending on your tier — so you can update pages, add products, and make changes without calling anyone.

    Prefer to hand that off? The Website Maintenance Retainer ($150–$300/month) has you covered.

  • That's our sweet spot. A great website drives traffic — but if your operations can't handle the orders and customer communication that come with it, growth just becomes a new kind of chaos.

    We offer bundled tiers that cover both, and every website handoff includes a frank conversation about whether your back-end is ready to support your front-end.

Not Sure Where to Start?

Or feeling like none of the tiers quite fit? Totally fair. Choosing the right support can feel like staring at seed packets with no planting guide, and not every business thrives in cookie-cutter conditions.

Book a quick 15-minute chat, tell me what’s going on, and I’ll ask a few pointed questions to figure out what will actually take root in your business—whether that’s the right tier, a custom mix, or letting things percolate a little longer. No pressure, no sales pitch—just straight talk.